Frequently Asked Questions

Everything you need to know about your LILYGO orders and products.

How long will it take to receive my order?

Standard shipping typically takes 7-15 business days depending on your location. Expedited shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for items in their original packaging. Please contact our support team to initiate a Return Merchandise Authorization (RMA) process.

Do you provide technical documentation for your development boards?

Yes, all LILYGO products have open-source documentation and code samples available on our official GitHub repository to help you get started with your projects.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure payments via PayPal and Apple Pay.

Do you offer bulk or wholesale discounts?

Absolutely. For bulk orders or enterprise partnerships, please reach out to our sales department through the contact form to receive a custom quote.

How can I track my shipment?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's tracking portal.